Privacy Policy

Last updated: 01 – 01 – 2025

VisapourCanada by Johanne Boivin-Drapeau, is committed to protecting the privacy of its users and customers. This policy describes how we collect, use, store, and protect personal information obtained through our VisapourCanada website and related services we offer.

1. Information We Collect

We collect personal data through the following means:

a) Client Access Form

Full name
Email address
Client or case number (if applicable)
Encrypted password
IP address and device type

b) Service request forms

Identification data (name, date of birth, nationality)
Immigration and personal details required for the service
Uploaded documents (passports, letters, official forms, etc.)
Contact information

c) Online payments

Payer’s name and email address
Payment information (via secure platforms such as Square or PayPal)
Transaction and billing history

d) Online consultation bookings

First and last name
Email address
Phone number (optional)
Preferred date and time of consultation
Reason for the consultation

2. Use of information

The personal data collected is used to:

Provide immigration consulting services
Confirm and manage consultation bookings
Process payments securely
Manage access to the personalized client space
Fulfill legal and contractual obligations
Send notifications, updates, or service-related reminders

3. Consent

By submitting your information through our website, you explicitly consent to the collection, use, and storage of your personal data in accordance with this Privacy Policy.

4. Data retention

Your personal data will be retained only for as long as necessary to fulfill the purposes described above, or as required by applicable laws.

5. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. We use SSL encryption, secure storage, and certified payment providers.

6. Cookies

Our site uses cookies to enhance your user experience and adapt content based on your language and region. You may manage your cookie preferences via the consent banner on our website.

7. Access, correction, and withdrawal of consent

You have the right to access, correct, or delete your personal information, and to withdraw your consent at any time by contacting us at: info@visapourcanada.com

8. Disclosure to third parties

We do not share your personal information with third parties, except in the following cases:

Service providers who assist us (e.g., payment processors, automation tools)
Compliance with legal obligations or requests from Canadian or international authorities

9. Governing Law

This Policy is governed by the laws of the Province of Quebec and the federal laws of Canada, in accordance with Law 25 on the protection of personal information.